Engineers first
We are a development team, not a reseller. Every module in the Vertox suite, and every custom build we deliver, is written and maintained by GAIS engineers on Node.js, .NET, PHP, Python and Next.js.
GenZe Automation Integrate Solutions started from a simple observation — most contact centers run their telephony, CRM and workforce tools as separate products that were never meant to talk to each other. We build them as one. Founded and led by CEO Moiz Khan, GAIS is the team behind Vertox and the rest of the product family on this site.
We are a development team, not a reseller. Every module in the Vertox suite, and every custom build we deliver, is written and maintained by GAIS engineers on Node.js, .NET, PHP, Python and Next.js.
We design around how your team already works — your database, your call flows, your compliance requirements — rather than asking you to adapt to ours.
Our leadership brings hands-on experience running and building customer experience systems for demanding, high-volume operations.
Sets the product direction for Vertox and the wider GAIS suite, and leads the company's engineering and client strategy end to end — from the first scoping call to what gets built next.
Leads the design and development of the Vertox platform and GAIS's custom software engagements, across Node.js, .NET and PHP.
Brings direct experience in call center operations, workforce management and customer experience strategy to every deployment.
Your CRM, dialer and workforce tools are built by the same team, so they share data instead of syncing it.
MS SQL, MySQL, Oracle or MariaDB — we build to fit your infrastructure, not to lock you into ours.
Support and iteration continue after launch — most of what we build changes as your operation grows.
A growing share of our work isn't a call center at all — it's another product that needs a communications layer, an automation engine, or a model trained on data that can't leave the building. We take those projects on the same terms: our code, your name on it if that's what the deal needs. More on how that works is on the Technology & Integrations page.
Reach out and we'll walk you through past deployments relevant to your industry.